Transparent & timely refunds
We want every purchase to feel safe. Here is exactly when refunds apply and how to request one.
When refunds apply
- You were charged but Full Access was not activated on your account.
- Duplicate payments for the same purchase, confirmed by the bank or Razorpay.
- A purchase made by mistake, requested within 7 days, where the paid content has not been substantially consumed (downloaded PDFs / completed paid mock tests).
How to request
- Email support@techinterviewnotes.com from your registered address with your order ID and the reason.
- We verify within 24–48 hours and confirm the outcome by email.
- Approved refunds are returned to the original payment method within 5–7 business days via Razorpay.
Exceptions
- No refund once paid content has been substantially consumed (bulk PDF downloads or a majority of paid mocks attempted).
- Promotional or discounted purchases are non-refundable unless access was never delivered.
- Chargebacks filed without first contacting support may lead to account suspension while we investigate.
Cancellations
- Full Access is a one-time purchase, not a subscription — there is nothing recurring to cancel.
- An unpaid, pending order simply expires; you are only charged when payment succeeds.